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      Bewertungen - Elba Sunset Mallorca Thalasso Spa 4 STERNE

        CL  torrenova  25-27, 07181  Palmanova, mallorca, Mallorca, spanienStadtplanCLtorrenova, 25-27, mallorca, 07181, spanien Latitude: 39.509823; Longitude: 2.544901
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      39.5098232.544901
      Elba Sunset Mallorca Thalasso Spa
      Bewertung3,4/5von 65 
      • Zimmer
         
        3,2 / 5
      • Einrichtungen
         
        3,3 / 5
      • Sauberkeit
         
        3,0 / 5
      • Qualität der Küche
         
        3,4 / 5
      • Professionalität des Personals
         
        3,6 / 5
      • Preis-/Leistungsverhältnis
         
        3,7 / 5
      100% echte Kommentare
      Tatsächliche Meinungen echter Kunden

      (*) Kostenpflichtige Zusatzleistung (nicht im Preis inbegriffen).

      48 Meinungen zu Elba Sunset Mallorca Thalasso Spa

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      • Elba Sunset Mallorca Thalasso Spa5,0/5

        Partner

        Anonymous Veröffentlicht am 2020-07-15Meinungen auf English

        Positiver Kommentar

        Absolutely brilliant, well organised, constant cleaning, excellent staff and amazing facilities. Cannot wait to return

      • Elba Sunset Mallorca Thalasso Spa4,5/5

        Partner

        Maria EstevezVeröffentlicht am 2020-07-15Meinungen auf Español

        Positiver Kommentar

        Trato del personal excelente, instalaciones un 10, ubicación perfecta. Recomendable 100%.

        Negativer Kommentar

        Deberian incluir las bebidas en el régimen de media pensión. En cuanto a la prevención ante del COVID-19, deberían ser mas extrictos y limpiar cada vez que un cliente utiliza las hamacas, sillas, mesas, etc...

      • Elba Sunset Mallorca Thalasso Spa4,8/5

        Partner

        Anonymous Veröffentlicht am 2019-08-31Meinungen auf English

        Positiver Kommentar

        From the moment we arrived we were greeted by a lovely young lady on reception whom was more than welcoming. I wish I could remember her name. She described the hotel like a cruise ship and she was not far off. Spectacular architecture and ambience. the room was bright and modern and had all the amenities you would require for your holiday. I wish we knew in advance as we wouldn't have needed to bring any amenities with us. The views from the hotel were stunning. We had a room looking onto the side of the hotel over the residential bungalows towards Palma. Fab view of the cruise ships on an evening. Pools were well laid out and there was never a fight for a sunbed. The majority of staff we came across were very approachable and friendly.

        Negativer Kommentar

        I don't like to leave what I would call a "negative" review however just a few observations. The food. This hotel could potentially be a 5* with a few tweaks. Boiled eggs. We waited 8 mins for a boiled egg to which when we started to peel them they still remained squishy and burst everywhere. not ideal having to cook your own eggs. breakfast was plentiful with something for everyone. The evening meal however myself and my partner struggled with some of the themes. Every vegetable dish was sprinkled with cheese. I don't mind a little bit of cheese but not over every meal. The selection of dishes catered to the Mediterranean tastes although varied on an evening I struggled with the lack of variety within the meat section. mostly pork and beef. I much prefer a chicken dish. I don't however like a chicken on the bone and this was really the alternative. opting for more salads than proper meals. The waiting staff could probably be more smiley in the restaurant they all looked quite miserable and the young lady who mostly welcomes you into the restaurant wasn't the friendliest it seemed a smile through gritted teeth. My only other observation on the restaurant was that it was generally quiet our first few days but when the rain hit the restaurant became busier, I also think there were a few more arrivals however there wasn't enough waiting staff on. One evening not one waiter came near our table I had to walk over to ask for a drinks order. And the only other think I think I should comment on is the cocktails are all frozen. It doesn't explain this on the menu and I found a couple of cocktails really watery. not worth the 7 euros!!

      • Elba Sunset Mallorca Thalasso Spa2,2/5

        Allein

        Anonym Veröffentlicht am 2016-08-28Meinungen auf English

        Negativer Kommentar

        Dårlig oppfølging av hotell da dei ga meg et enkeltrom sjøl om eg hadde betalt for dobbeltrom, heldigvis ordne ving opp i den saken, hotellet var slitt og rommet var skitten og preget av dårligt vedlikehold.

      • Elba Sunset Mallorca Thalasso Spa1,2/5

        Partner

        AnónimoVeröffentlicht am 2016-06-29Meinungen auf Español

        Negativer Kommentar

        No hicieron ni limpiaron la habitación ni un solo día.

      • Elba Sunset Mallorca Thalasso Spa2,2/5

        Freunde

        GeorgeVeröffentlicht am 2015-09-08Meinungen auf English

        Positiver Kommentar

        This is the first low ratereview i have ever made. OK the hotel is in a very good area, only 5' walk from Magaluf's noise and it is very quiet. The area in the swimming pool is quite good and the view from the pool is amazing. The pool facing balcony as well was really good. There was a fridge in the room as well.

        Negativer Kommentar

        I have put 1 for the cleanliness of the room because there is no 0 or minus. Or maybe if you repalce the cleanliness with "dirtyness" i would give it a 5. The room was the dirtiest room I have ever stayed in. There were hundreds of aunts walking around. The matresses were dirty and smelly. The bathroom had some "dirty signs" on the tiles at the walls, i guess someone from the previous tenants didn't get enough time to make it to the loo, this has never been cleaned properly. The cleanes just emptied the bin from the bathroom, not even the bin in the room! That was all they did! There was a safe but no key to use it, you were given the option to use the locks by the reception at a charge. I had some issues with my prebooked (online) airport transfer and went to ask the man in the reception if he can help, he didn't bother to try to understand my question and his english was terrible. In other receptions they try to help you with these issues and I know they have a couple of contacts of the bus companies to use and sort it out. My issue was that my bus didn't turn up and no one was answering the emergency telephone number. You see the buses of this company around Magaluf all the time, I cannot believe that a hotel reception cannot do anything to get to try and get in touch with them when their customer has not been picked up. At least try to do something. Overall I was happy with the price i paid, it was a lot cheaper than any other hotel around, but really, the cleanliness of the room was a strong minus. If you are going for a room that you are going to spend a lot of time inside, then this is probably not for you. I have spent only a few hours for my 2 night stay so it was not a nightmare.

      • Elba Sunset Mallorca Thalasso Spa2,5/5

        Partner

        Anonym Veröffentlicht am 2015-08-24Meinungen auf English

        Positiver Kommentar

        Bra utsikt om man råkar till att få rätt rum....

        Negativer Kommentar

        Väldigt stökigt på nätter och tidiga morgnar, ingen ur personalen verkade ingripa mot ungdomarna som uppförde sig som barn på dagis (+ sprit)...

      • Elba Sunset Mallorca Thalasso Spa3,8/5

        Partner

        Anonymous Veröffentlicht am 2015-07-08Meinungen auf English

        Positiver Kommentar

        Good pool area & rooms a decent size Air conditioning worked really well which was just as well

        Negativer Kommentar

        Walls were paper thin and therefore could here everything from next door, who were extremeley noisey and shouting all the time. The quality of the bed was poor and appeared that it would colapse at any moment.

      • Elba Sunset Mallorca Thalasso Spa2,4/5

        Freunde

        BazVeröffentlicht am 2015-06-10Meinungen auf English

        Negativer Kommentar

        No maid service in 5 days, after 3 days I complained and I was sent 5 towels but still not cleaned !!!. The aircon was a complete joke. This was my second stay at hotel last year we had no problems at all.

      • Elba Sunset Mallorca Thalasso Spa3,2/5

        Familie

        Anonymous Veröffentlicht am 2015-05-19Meinungen auf English

        Negativer Kommentar

        noisy .woken every night between 3am -5am by drunk guests


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